Automobile Collisions

Ray Doumar has handled several hundred automobile collision cases since 1989 ranging from minor fender benders to major collisions resulting in serious injuries and death.

Follow these instructions if you have been involved in an automobile collision.

Do not talk to anyone until you talk to Ray first
Do not talk to anyone about your case except Ray, or his secretary/paralegal. If someone contacts you, please obtain their name, telephone number, and a claim number if applicable. If someone calls you and states that they are working for Ray but you do not recognize this person, please call the office to confirm this person’s identity before talking with them. You may be required to talk to your own insurance company, but do not do so without Ray being present or without consulting him first.

Police/Incident Report and Witnesses
If you have a police or incident report, please provide it to us. If you know of any witnesses to the incident, please send Ray their correct names, addresses and telephone numbers.

Diary of Problems
Please keep a daily diary of any problems you have that are caused by this incident.

Lost Wages
Make sure that Ray’s office has the names and addresses of all places from which you lost wages. If you are self-employed, please try to obtain records that will prove your wage loss. Please keep an accurate record of all days lost from work because of your injuries. The insurance company will contact your employer to verify your loss of income.

Vehicle Damage
Prior to being repaired, Ray will need to see your damaged vehicle or have photographs that clearly show all the damage. Please also provide negatives or a CD.

You may handle the property damage claim on your own. When dealing with the property damage adjuster, only discuss with them the damage to the vehicle. Do not discuss with them your injuries or how the incident happened. Do not sign anything without discussing it with Ray first.

Doctor Visits
You should return to each of your doctors as often as necessary and be sure to tell them in detail all of your complaints. Make sure that you keep us advised of all doctors you see and when you complete your treatment. Follow the doctor’s orders. Insurance companies often hire investigators to take photographs of you playing sports, lifting heavy objects etc. to attempt to show that you are not injured. The information your doctors put in your medical records is very important so be sure you tell your doctor all of your complaints in a clear and concise manner.

Drug, Hospital and Medical Bills
Please keep a copy of all ambulance, doctor, medical, hospital, and drug bills and provide them to the office. The office will provide copies if you need to retain them for your records. Also, please keep records of any other expenses you may have that are the result of this incident, such as the hiring of extra help to do the things that you did yourself before the incident. All your bills should be paid by check or you should obtain and keep receipts.

Physical Evidence
If your injury requires a cast, brace, traction, or other appliance, save it. Be sure to bring these to the office after you are no longer using them.

Traffic Court
If you are arrested or receive a citation in connection with this incident, be sure to provide the date, place, and time of any traffic court hearing so that Ray may attend if necessary. It is not always necessary for him to attend traffic court hearings. If you receive a notice for the at-fault party’s court hearing, please provide the office with a copy. Unless it states that you must attend, your attendance is up to you and it is not necessary that you or Ray attend.

Photographs
If you have any photographs, please send both the negatives and any prints to the office. If you are in the hospital, please notify us and we will see to it that photographs are taken.

Hospital and Doctor Bills
We want to do everything possible to have your medical bills paid by your insurance companies, if applicable, so that any recovery we make from the at-fault party goes to you and not toward the payment of outstanding medical bills. Your auto insurance carrier and/or health insurance carrier may pay your hospital and doctor bills. We need copies of all automobile policies covering any vehicles in your household, all insurance policies on which you are a named insured, and all health insurance cards (including Medicare/Medicaid) covering you.

Your auto insurance carrier and health insurance carrier may be entitled to be reimbursed for what they have paid on your behalf if you recover any money from the at-fault driver. However, it is best to submit the bills for payment as they are incurred to keep your accounts from going into collection. Also, if the doctors are getting paid they may be more willing to continue treating you. If you have health or hospitalization insurance you should show your card to your doctors when you go for your appointments.

Settlements
When you reach maximum medical improvements and we obtain all of your medical records, bills, and lost wage information Ray will send this information to the insurance company in an effort to obtain a settlement. He will inform you of any settlement offers and discuss with you all of your options at that time. If Ray is unable to reach a settlement which you both believe is fair, he will discuss the pros and cons of  filing a lawsuit against those responsible for your injuries.

Call me if you have any questions.
If you still have questions regarding these instructions, or any matters regarding your case, please feel free to call or email at any time. Ray’s secretary/paralegal Alice may also be able to answer questions you may have.

Current Phone Number and Address
Be sure to keep the office advised of any change in your address or telephone number.

  • Call Ray First

    Do not talk to anyone about your case except Ray, or his secretary or paralegal. Please obtain the person’s name, telephone number, and a claim number if applicable.

  • Police/Incident Reports

    If you have a police or incident report, please get it to the office. If you know of any witnesses to the incident, please furnish the office their correct names, addresses and telephone numbers.

  • Keep Track of Everything

    Keep a diary of problems caused by the accident along with lost wages, photos of vehicle damage and all medical bills.

See the Results